Our support experts

By Michael Argentini
Managing Partner, Technology and Design

We're keenly aware that a web-based product is never really finished. And the process of bringing ideas to life starts before a single line of code is written. Our support services span the entire lifecycle of a product, from planning and strategy, to development and launch, to roadmaps and more.

To that end, we offer support services for every phase of the product development lifecycle.

Planning

  • Ideation
  • Content strategy
  • Creative & design
  • Requirements gathering
  • Systems & information architecture
  • Project management
  • Reporting and analytics

Development

  • Agile software development
  • Markup and UI
  • Development and staging hosting
  • Source code repository management
  • Deployments
  • Quality assurance testing

Launch support

  • Environment prep
  • Production deployment
  • Quality assurance testing
  • Redirects and SEO activities

Post-launch support

  • Ongoing maintenance
  • Platform evolution, roadmaps
  • Backup, replication, continuity services
  • Security updates
  • Troubleshooting

Throughout all the phases of your project, a small, dedicated team of experts will be at your disposal, from strategists and consultants, to creatives and designers, to DevOps engineers, and everything in between.

Let's begin

No matter what stage your new product or idea is in, we can help! Just visit the contact page and let us know what your goals are and what stage your project is in. We'll do the rest.

Article last updated on 4/23/2018